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IT Service Management: A Guide for ITIL Foundation Exam Candidates By Ernest Brewster, Richard Griffiths, Aidan Lawes
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- Sales Rank: #1914873 in Books
- Published on: 2012-05-08
- Original language: English
- Number of items: 1
- Dimensions: 9.61" h x .51" w x 6.69" l, .86 pounds
- Binding: Paperback
- 240 pages
About the Author
Dr Ernest Brewster is a champion of ITIL Service Management. Richard Griffiths is an ITIL trainer. Aidan Lawes is an authority on service management and co-authored ISO/IEC 20000. John Sansbury is a principal consultant and head of practice for service management.
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